It is our mutual understanding that you agree to the terms & conditions of your booking upon placing the deposit. 

Terms of Invoice

  • The invoice reserves your items for a maximum of 14 days

  • Prices are inclusive of tax and service charges

  • Prices do not include set-up cost at venue event

  • Prices are based on a rental basis only

  • 50% deposit of total invoice is required to confirm your booking 

  • Balance of remaining payment is required seven days prior to the event date 

  • The customer is responsible for any bank fees that transfer of money may incur

  • This invoice includes a refundable 50% damage deposit

  • Any loss or breakage of the rental items will be deducted from the damage depositIf the cost of damage exceeds the damage deposit, it will be charged to the customer

 

The Damage Deposit

The damage deposit is 50% of the cost of items being rented and is required as a guarantee in case of loss, breakage or irreparable damage.  Should there be no loss, breakage or irreparable damage, the full amount of the damage deposit will be returned to you after thorough checking at the warehouse.  Refund of the damage deposit will take place 48-72 hours after pick-up of items. Fabrics (tablecloths & napkins) take longer. In peak season between July and November, additional delays may occur.

Cancellation Policy

In the event of a cancellation, the deposit is non-refundable due to service and items blocking

In the event of cancellation less than 14 days prior to the event, 70% of the invoice will be charged

In the event of cancellation less than 24 hours prior to the event, 100% of the invoice will be charged